PRIVACY POLICY
Last Updated: October 15, 2026
This Privacy Policy is a legal agreement between you and Beluck. We respect your privacy and value your trust. This policy describes how Beluck collects, uses, discloses and protects your personal information when you visit our website, place orders, contact customer service or use all services provided by Beluck.
By accessing our website, submitting personal information or using our services, you acknowledge that you have read, understood and agree to this Privacy Policy. This policy also includes special provisions for residents of California, Colorado, Connecticut, Virginia and other US states, as well as residents of the European Union, United Kingdom and Switzerland to comply with local privacy laws.
1. Personal Information We Collect
Information You Voluntarily Submit
We collect information you actively provide when you register an account, place an order, contact support, fill out forms or participate in promotions. This includes your full name, email address, phone number, shipping address, billing information and payment related details. If you fail to provide necessary information, we may not be able to fulfill your order.
Information Collected Automatically
When you browse our website, we automatically collect device type, browser information, IP address, time zone, system information, website browsing history, shopping cart activity and error logs. We use Cookies and similar tracking technologies. Cookies help us retain your shopping cart, keep your login status, analyze website traffic, prevent fraud and deliver tailored content. You may disable Cookies through your browser settings, but some website functions may not work properly. We may send SMS reminders for abandoned shopping carts with your consent.
Information Obtained From Third Parties
We may receive order-related information from logistics providers, payment processors and authorized marketing partners, solely for order fulfillment and customer service.
Definition: Personal information refers to data that can directly or indirectly identify an individual. Aggregated or anonymized data which cannot identify a specific person is not treated as personal information.
2. How We Use Your Personal Information
We use your personal data to operate, deliver and improve our products and services, including:
- Order Processing & Delivery: Receive, process orders, arrange shipment and payments; send transactional notifications, order updates and promotional offers.
- Website Maintenance & Optimization: Ensure website functionality, troubleshoot technical issues, analyze site performance and improve shopping experience.
- Personalized Shopping Experience: Recommend products matching your preferences to enrich your browsing experience. We will obtain your consent before sending personalized marketing content.
- Legal Compliance: Process data when required by applicable laws and regulations.
- Risk & Fraud Prevention: Detect and prevent fraud, abusive transactions, evaluate transaction risks to protect both Beluck and our customers.
3. Sharing & Disclosure of Personal Information
We do NOT sell your personal information. We only share your data in limited circumstances:
- Authorized service partners including logistics carriers, payment providers, email & SMS marketing services, and website technical vendors, only to complete business operations and order fulfillment.
- Required by law, court orders or government requests; or to protect the legal rights and safety of Beluck, our customers and the public.
- In case of company merger, acquisition, asset sale or business transfer, customer data may be transferred together with business assets.
4. Data Security
We adopt SSL encryption, secure cloud servers, access permission controls and other technical & organizational safeguards to protect your personal information from unauthorized access, loss, alteration or leakage. Please note that no internet transmission or electronic storage method can guarantee 100% absolute security.
5. Data Retention
We retain your personal information only for the period necessary to fulfill the purposes for which the data was collected. Where legal retention obligations apply, we will store data for the period required by law.
6. Your Privacy Rights
Depending on your region, you may have the following rights:
- Access, download a copy of your personal data
- Correct inaccurate personal information
- Request deletion of your personal data
- Restrict or object to certain data processing activities
- Withdraw consent for marketing communications at any time
To exercise your rights, please send an email to: beluckhairservice@gmail.com.
Marketing Communication Opt-out
You can unsubscribe from marketing emails or SMS at any time. If you opt out of marketing messages, you will still receive essential transactional messages, such as order confirmations and customer service replies.
7. Cookies & Tracking Technologies
Our site uses necessary cookies and marketing cookies. Necessary cookies are required for website operation and cannot be turned off. Marketing cookies can be rejected by you via the cookie consent popup or browser settings.
8. Children’s Privacy
Our website and products are intended for adult visitors. We do not knowingly collect personal information from children under 16 years old.
9. Third-party Links
Our website may contain links to third-party websites. Beluck is not responsible for the privacy policy and practices of external sites. We recommend reading their privacy policy before visiting.
10. Updates to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Your continued use of our website after updates means you accept the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or our data practices, please contact us at: Email: beluckhairservice@gmail.com